Ghanshyam Ramparia, Group Director, Coffee Lovers Group
Date posted: December 1, 2016
Coffee Lovers Group has been a Costa Coffee franchisee for several years now and we have won many awards for our stores.
Our teams pride themselves in providing a memorable experience to every customer. However, providing a first-class service is not just about making sure the coffee is great, it’s also about ensuring we maintain high standards throughout the whole customer journey.
That is why I have retained Jephsons for our refurbishments and interior fit-outs. Just like our store teams, Jephsons’ fit-out teams always pay attention to detail and are focussed on making sure quality is key to completing projects. They have a team of talented individuals from whom I appreciate receiving ongoing suggestions on how to improve store fit outs and reduce long term maintenance issues. They manufacture the fittings themselves which gives me confidence in their joinery and finishing. If you are a franchisee looking for an interior fit-out company who can deliver good quality at a reasonable price with great after service, then you should be talking to Jephsons.
Coffee Lovers Group
"Being a Costa Coffee franchisee means maintaining a brand that is known for presenting itself in the right way. I like to give my customers a brand experience every time they come into one of our cafes, and a key part of that is in making sure the fixtures, fittings and furniture are manufactured and installed just as I want them to look and feel. Since 2014 we have been using Jephsons Shopfitters to re-fit and fit-out our cafes. I’ve always been pleased by the company’s attention to detail and the quality of the joinery – even when we have commissioned supply only fittings, the workmanship has always been of a very high standard. Jephsons are a good company to work with and I’m happy to recommend them to other Costa Coffee franchisees. Danny Kent, Director of Business Development A & I Scoffs Group t/a Costa Coffee"
Danny Kent, Director of Business Development , A & I Scoffs Group